What can we do for you? If you have any questions in your shopping, please contact us. We will arrange exclusive customer service for you.

What are the delivery charges for orders from the Online Shop?

All IOFFERSTAR products are free of shipping costs. Our goods can be shipped all over the world. For different countries, we have different transportation methods. We can always find the safest logistics method, and we will give you an online tracking number after the goods are sent. You can use the tracking number to keep track of the status of your package.

Which payment methods are accepted in the Online Shop?

The payment methods we accept are Western Union PAYPAL and bank transfer. If you need pay via PayPal,You can leave your PayPal account email when you place an order. Other payment methods, you can leave a message to ask customer service for account information first.

How long will delivery take?

Usually after you pay the order, we will send the goods within 3-5 working days. Different countries have different arrival times for packages. It usually takes 8-25 working days.A very small number of very remote countries may need more time.

How to choose shipping mode? Can it be delivered to my country?

We can deliver goods all over the world.For different countries. We will choose different ways of express delivery, usually we will choose the safest way of express delivery. We will also try our best to choose the fastest way of express delivery. All express delivery methods will have an online tracking number. You can use it to track the status of your goods online.

How secure is shopping in the Online Shop? Is my data protected?

We will strictly comply with the legal requirements. It is our responsibility to protect your privacy. Your personal information will never be disclosed. You can shop at ease.

What exactly happens after ordering?

After ordering, we will send you PayPal bill through your PayPal email address. After receiving your payment, we will prepare your goods in 3 – 5 working days.

Do I receive an invoice for my order?

We will send you a bill invoice through your PayPal account email. It is convenient for you to pay directly through the invoice.